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Returns
Track My Return
Once you have purchased a return shipping label through our Online Returns Portal and mailed your package, you can easily track your shipment through our returns tracking page. Track my return. Please note that it can take 5-7 business days from the
Refunds, Credits, and Exchanges
Track a UPS return label. All approved returns convert to a Fashion Nova e-gift card issued in USD. Gift cards never expire.International shoppers see the value converted automatically at checkout. Please check your inbox, including your junk or spam
Return Policy and Process
Track or start my return. Begin your return in the portal within 30 days of the delivery date, and ship the parcel soon after you create the packing slip. To be accepted, returned items must meet all of the following requirements:. When creating a re
Return‑to‑Sender or Refused Delivery
Carriers may label a parcel “Return to sender,” (RTS) “Undeliverable,” or “Customer refused delivery.” Tracking can also change to Delivered once the parcel reaches our warehouse. Your tracking history usually lists a reason, such as an insufficient
How to Make a Return
Start or Track my return. Enter your order number and email address on the first screen, then click the "NEXT" button. Step 1 - Select Items. Step 2 - Choose a Return Shipping Method. United States Returns:. International Returns:. Step 3 - Review yo