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I want to edit or cancel my orderUpdated 3 months ago
We know you want your order fast so as soon as it is placed, we are on it!
Regrettably, this means that we cannot cancel or make changes to your order including, but not limited to:
- Canceling your order or specific items
- Changing payment method
- Changing shipping method
- Changing color/size of items(s)
- Addition or removal of item(s)
- Changing or adding a discount code
- Addition or removal of a gift card
For whatever reason if you would no longer wish to keep your order, you are able to return your order after it has been delivered.
My order is being delivered to the wrong address, what do I do?
Please check and ensure that your correct address is listed on your Fashion Nova account. You can navigate there by clicking or hovering over your account and then clicking MY INFO. Once you are on that page, scroll down to ADDRESSES and make sure to make corrections to existing addresses and/or delete old addresses. FN is not responsible for orders delivered to an incorrect address. FN cannot commit to changing your address once your order has been processed.